Free Standard Delivery
We offer free standard delivery on eligible Beauty Explained orders. Standard delivery usually takes 3–5 business days after dispatch, for international orders this is up to 8 business days.
We currently deliver to the United Kingdom, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland, Australia, Canada, New Zealand, United Arab Emirates, and the United States.
Express Delivery
UK Express delivery is available at checkout for customers who want their order sooner. Express delivery usually takes 1–2 business days after dispatch.
Currently, express delivery is not available internationally.
Returns
You can return eligible items within 180 days of receiving your order, as long as the product is unopened, unused and in its original packaging.
For hygiene reasons, we cannot accept returns on opened or used beauty products, lash products or tools unless the item is faulty.
How To Start A Return
Email us at hello@beauty-explained.com with your order number and the item you would like to return. We will confirm the next steps by email.
Please do not send items back before contacting us.